Help with Luggage

Lost Luggage

For assistance with lost luggage please contact your airline directly. Click here for airline contact details.

Baggage Trolleys

Trolleys are available throughout the airport at no cost.

Services available at Luggage Solutions

Luggage Storage

Storage facilities are avilable for luggage and travel related items including bicycles and sports equipment. All stored items must be packed or boxed. If you have an unusual item please enquire in advance. Long term discounts are available for storage longer than 7 days.

Baggage Wrapping

Luggage, prams and sports equipment can be film wrapped or packed into strong plastic bags with heat sealed straps. Polystyrene wine boxes and bubble wrapping are also available. Click here for information about bicycle packing.

Freighting Excess Baggage

Freight services for overweight or excess baggage.

Luggage Solutions can send your excess baggage overseas by air freight to your destination airport within 4-10  days.

A domestic courier service is also available.

For preliminary enquiries please provide your destination airport as well as the weight (in kg) and measurements (in cm: length x width x height) of each item.    

Phone:   +64 (3) 358 8027

After hours:   +64 (3) 942 6798  (emergency only)